Cancellation & Refund Policy
The terms that apply when cancelling a trip or travel booking with us.
At The Travellers Tribe, we understand that travel plans can change unexpectedly. Our Cancellation & Refund Policy outlines the terms applicable when cancelling a trip or travel booking with us.
1. Booking & Payment
All bookings are subject to availability and confirmation upon receipt of the required payment. Customers are advised to review the itinerary, inclusions, exclusions, and cancellation terms before confirming their booking.
2. Cancellation by the Traveller
If you wish to cancel a confirmed booking, you must notify The Travellers Tribe in writing through our official email or communication channels. Cancellation charges may apply depending on the destination, trip type, accommodation, transportation, activity providers, and the time remaining before departure.
Any applicable cancellation charges and refund eligibility will be communicated according to the terms shared at the time of booking.
3. Refund Policy
Eligible refunds will be processed after deducting applicable cancellation charges, non-refundable expenses, and amounts already paid to third-party service providers, where applicable.
Refund processing timelines may vary depending on the payment method, bank, and service provider. Any specific refund terms communicated for a particular trip will take precedence where applicable.
4. Cancellation by The Travellers Tribe
In exceptional circumstances, including insufficient participation, operational issues, safety concerns, natural disasters, or other unforeseen events, The Travellers Tribe reserves the right to modify, reschedule, or cancel a trip.
In such cases, customers will be informed of the available options, which may include rescheduling, travel credit, or a refund, depending on the circumstances and applicable booking terms.
5. Changes to Bookings
Requests to change travel dates, destinations, participant details, or other booking information are subject to availability and approval. Additional charges may apply for changes made after confirmation.
6. Third-Party Services
Certain travel services, including flights, hotels, transportation, permits, and adventure activities, may be governed by separate cancellation and refund policies. These terms will apply to the relevant bookings.
7. No-Shows and Early Departures
Failure to join a trip on time, missing a scheduled departure, or voluntarily leaving a trip before completion may result in forfeiture of payments for unused services, subject to the applicable booking terms and law.
8. Force Majeure
The Travellers Tribe shall not be held responsible for disruptions caused by events beyond reasonable control, such as extreme weather, natural disasters, government restrictions, strikes, or other emergencies. Available refunds, alternatives, or rescheduling options will depend on the circumstances, supplier terms, and applicable law.
Contact Us
For questions regarding this policy, bookings, or travel services, please contact:
The Travellers Tribe
Email: info@travellerstribe.in
Phone: +91 81787 93501
Website: www.travellerstribe.in
By confirming a booking, customers acknowledge that they have read and understood the applicable cancellation and refund terms.