Privacy Policy
How we collect, use, store, and protect your personal information.
At The Travellers Tribe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enquire about our services, or book a trip with us.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal details such as your name, email address, phone number, and age where required.
- Travel-related information, including destinations, travel dates, preferences, and booking details.
- Payment and transaction information necessary to process bookings.
- Passport, identification, visa, or other travel documents where required for specific services.
- Website usage information, such as device details, browser information, cookies, and website interactions.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide travel recommendations.
- Process bookings, payments, and travel arrangements.
- Customise itineraries according to your preferences and budget.
- Communicate booking confirmations, updates, and important travel information.
- Improve our website, services, and customer experience.
- Send promotional offers and travel updates where permitted by law and your preferences.
- Meet legal, regulatory, accounting, and security requirements.
3. Sharing of Information
We do not sell your personal information. We may share relevant information with trusted third parties when necessary to provide our services, including hotels, airlines, transportation providers, activity operators, payment processors, and visa or travel assistance providers.
We may also disclose information where required by law or necessary to protect our legal rights, customers, or business.
4. Payment Security
Payments may be processed through third-party payment gateways. We do not intend to store full payment card details on our systems unless explicitly disclosed and handled in accordance with applicable security requirements. Payment information is subject to the relevant payment provider's privacy and security practices.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse performance, and support marketing activities.
You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
6. Data Security and Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure.
We retain information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete bookings, resolve disputes, and comply with applicable legal obligations.
7. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent, or opt out of promotional communications.
To exercise these rights, contact us using the details below. Certain information may need to be retained where required by law or necessary to complete a booking.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their respective privacy policies before sharing personal information.
9. Children's Privacy
Our services may be used by families and travellers of different age groups. Where personal information relating to children is required for a booking, it should be provided by a parent, legal guardian, or other authorised person, in accordance with applicable law.
Contact Us
For questions regarding this policy, bookings, or travel services, please contact:
The Travellers Tribe
Email: info@travellerstribe.in
Phone: +91 81787 93501
Website: www.travellerstribe.in
By using our website or services, you acknowledge this Privacy Policy, subject to any consent requirements under applicable law.